Visited this TCM clinic for 6 months due to unexplained infertility. I don't see any results yet. All I can say... medicine is expensive. First 3 months, experience with the counter staff and physician were good as I can see doctor is trying his best to help and counter staff is efficient and polite in their service. I do not have to wait so long for the medicines. After 3 months, I feel that standard has dropped tremendously. Waiting for medicine took longer than the consultation with the physician, more than 30 minutes when there is no crowd and the counter staff do not even have the courtesy to inform me and I have to ask. I feel like I am treated like a fool. As for the physician, he is polite and answers my questions patiently but I feel that he can provide me with more and better solutions and tips rather than prescribing me with medications or pushing for assisted technology while taking the tcm medications. Sadly, after 6 months, the medications do not work for me. Also, please inform the counter staff to politely inform patients on the waiting time for the collection of medicines as 30 minutes is not appropriate when there is no crowd.read more
Not recommend. Tuina is normal level but pricing is quite expensive. I went to see doctor because of a bit waist issue.... Doctor suggested to buy a Tuina package. Doctor said my waist can get well after the package. The package requires pay in advance and pay a bit more (like 10 dollars?)than the real times you can consume. I went there about three times but I don’t think their Tuina worked well for me so I stopped a while and went to other TCM clinic. When I remember I still have some money in this clinic and would like to finish the last time. They told me it already expired about 1 month and I cannot use it any more. Do remember they have period for the package and consume all the money within it. If not, you will lose all of it. When you are suggested to buy a package do think twice and read all their T&C. I am going to some TCM clinics too but this one makes me feel like they only want to take money from customer but not really help them. Anyway not recommend and just go to other TCM for better help.read more
I am seeing Dr Tay Hao Xiang for a couple of months already for fertility TCM treatment. I usually booked an appt so I... don't have to wait more than 15 mins. Dr Tay is always so friendly and helpful in giving the best advice even where to get the best cost saving alternatives to support my current treatment. He is also very resourceful and knowledgeable in the western side of how things work which is really helpful to have both the western and chinese treatment come together. 🥰My medication plus acupuncture and consult is about $200+ for 2 weeks worth of meds. I like how he takes time to explain what's going on to you or what other alternative that you can try, rather than rushing through your consultation like some tcm places that I have been to. The 20 mins acupuncture has also always been so relaxing till I will just fall asleep. 😴The front desk staff are also very helpful and friendly. They still bother to make sure I remember how to take my medication even though its mostly similar.Overall, I would highly recommend this place to my friends and family. I'm looking forward to try their tuina massage soon, they look like always full and the patients who step out seems like it was a very good session haha. 👍🏻read more
So glad I came here for treatment. Saw the younger Dr Tay who is extremely well-versed in his field and always patient... and detailed in his advices. Best of all, he is also proficient in English medical terms, which allows him to review medical reports, medications and supplements to complement his treatment plan.Front desk staff and nurses are also very friendly. Overall highly recommended 👍🏻read more
There is a physician by the name of Wei Ping. I highly recommend her. She doesn't speak much English but the magic are... in her hands. Its amazing!read more
Accompanied my wife for Shingles treatment since 9 May 2022, she is very much better after the acupuncture and... medication. Physician Tay Kim Lin is very patient and kind who I know him for more than 10 yearsread more
Doctor was professional and patient with me as I explained my pain. The tuina service was very good and the person... administering was gentle and explained everything that was happening.Back pain disappeared after.read more
Doctor Tay is a professional and amicable doctor. The diagnosis was accurate and on point. He also strikes up... conversation to make you feel more comfortable.read more
Physician Tay is very knowledgeable in both TCM and Western medicine. It is obvious that he keeps his knowledge... current, and he patiently explained to us about what we should do to conceive. Thanks to his help, we successfully conceived within three months.read more
Dr. Tay Hao Xiang is very knowledgeable and professional. He provided many useful tips and recommendations for my... problem. He is also friendly and patient that i felt very free to seek his advice and describe my condition. I also like that the instruction on the medicine package is very clear. The staff is friendly too. Highly recommended!read more
Went to this clinic for Male & Female Fertility treatment as me & husband ttc for around 4 years plus with no luck.... After doing acupuncture & eat their medication for a few months, finally successful. The physician here really nice & very experience with all the knowledge. Will recommend my friends to come here for the treatment & the price is very reasonable.read more
Very good experience with young physician Tay about fertility treatment! He always provides recommendation and good... tips on body management during consultation. The medicine prescribed is in tablet/ liquid form so it is easy to take. Overall he is very kind and professional! Would recommend to anyone who want to go for TCM treatment / be pregnant!read more
The physicians are very knowledgeable and professional in their expertise. They treated my shingles within few... treatment sessions and I'm on the road to full recovery. Highly recommend!read more
Visited Great Wall tcm for the past 8 months for fertility. With the expertise advice from Doc Tay together with some... Chinese medicine prescription. My wife managed to conceive :)read more
Visited great wall tcm for fertility improvement. Young Dr Tay is knowledgeable, caring and friendly. He also... encouraged a balance use of western supplement to support our fertility road. And we are happy to conceive within 8 months. Great service from their staff there too.read more
Badly sprained both of my ankles and came here to seek treatment. The Dr recommended tuina, cupping and gave some... herbal medications which helps to improve my swelling and pain alot. Therapist Zhang Wei ( sorry if spelt wrongly) is very good with her massage and all the receptionist is very polite and friendly too. Overall thank you for the pleasant experience and definitely will recommend this tcm clinic to others. 👍🏼🙂read more
So far remedying my ankle issue, and in hopes of getting better. Seems to work as they aim your whole body instead.... ShopeePay & GrabPay available which is a plus point since most TCM only accepts cash.read more
Good customer service. By appointment - hence no need to spend significant time waiting - a big bonus. Doctor is also... able to communicate well with us - with good western medical knowledgeread more
My wife had a successful pregnancy after receiving Dr. Tay treatment. Right now, our little baby girl is kicking and... sounding, all thanks to Dr. Tay. Dr. Tay is friendly, patience, a good listener and very attentive.read more
First session was awesome along with consultation and staff! I have a 2nd session lined up hope to have some... improvement, they go beyond to make sure we have a great time! Thank You—-second session was great as well with more concentration on the tight areas!- for the first time after close to 2 decades! Can feel a sense of new stretch, fingers crossed, have to make the third appointment after CNY! HOPE!!read more
Visited Great Wall TCM for 2 purposes:- chronic indigestion that I have consulted at least 3 different GPs and did... ultrasound scan but they couldn’t fix it. the chief physician managed to diagnose and helped me to recover from it with medication that lasted for 3 months- Dermalux treatment (12 sessions in a month) to fix my acne issues so I have no more breakouts and it also helped to brighten my skin. Each session only took 20 minutes, and there is no pain or redness or any side effects after.read more
Was attended by Chief Physician - find him to be very experience, gentle and patient. His team members are accomodating... and kind. Great job everyone! Keep up the good work.read more
Clean environment. Friendly and helpful front desk staffs. Therapist, May is skillful and has helped to relieve my... neck/shoulder pain. Thumbs Up!read more
Dr Tay Kim Lik is very experienced and professional TCM. He is very patiently explained to you and addressed your... problem. Doctor's assistant she is very helpful and take good care of all our family members. She willing to share the health info and ginseng to us. I get to know this TCM clinic for 28 years.read more
Have been visiting Dr Tay for about 3 visits only. Can't comment much on the treatment yet but I would say their... service is excellent. Make sure to book an appointment first. The counter staff are friendly and helpful. 👍read more
Was told that waiting time is 30 mins while making registration, as there were 2 patients ahead of the line. 30 mins... later, was told that patient who made appointment for that time has arrived, i have to let the patient to cut the line, in the end another 45 mins to 1 hr spent on waiting. Idk what kind of illness had to spend 1hr+ to treat the patient. But at least could inform me on this??? Subsequently other patients who came later than me w/o appointment was also given to cut the line because was told the diagnose/treatment time will be shorter. I waited TWO HOURS PLUS for nothing. What i wanna complain here is not about the quality of treatment or behaviour, is about the COMMUNICATION OF YOUR STAFFS. Be specific and be precise when advising the patients on waiting time. Not just sit there n keep quiet. All i ask for is the referral from singse to get tuina service because of leg sprain. Think may not even need more than 5min consultation. Another unfavourable exp the other time was i was charged the price of 1 hr tuina even though i told them i need 45 mins and the end the masseur mistakenly did 1hr. Just like you serve your customer with A5 beef when your customer ordered just wagyu, and you charge the customer A5 beef price. Damn shame that they punish the patients with their own frequent mistakes and miscommunication.read more
Had visited both father and son. Both of them are friendly and helpful. Will explain our symptoms in details and give... clear instructions and solutions. I have recovered and still visiting them for further immunity and improvementread more
Reasonable Pricing with service that works. Third time visiting for tuina services due to sprained neck. By the time... the tuina was completed, i could feel at least a 70% recovery! Was served by sally for my first 2 trips earlier this year, and hai ou for my trip today. Will return if i require tuina services again. Clean and hygienic environment.read more
Excellent service by Dr.Tay Kim Lik for Shingle treatment on my right eye.The 20mins acupuncture process is the most... peaceful time for me not having any terrible headache attack. Staff are very accommodating and friendly. Highly recommendedread more
Visited for shingle treatment, after 4 visits with one session acupuncture treatment all well. I'm happy with the... results and highly recommend to all.read more
I have been suffer for back & hip pain.Been going for Physio&massage my search is end now with this Great Wall TCM.... Excellent service, I’ve had May as my therapist, she’s the best. I feel way much lighter after the treatment.Seeing my problem, Doc said I might need some lots sessions, and I’d definitely love to come back there again. Feel safer by make the prior booking.read more
I've been searching for a good massage therapist in SG for years to fix my enduring back pain caused by muscle overuse... and long hours of desk work. I'm thrilled to say I finally found the answer here. Thank you.read more
First time here. After the treatment, my neck is more relax and feel good and relieved pain.Doctor suggested to do... tuina and cupping. Price is reasonable too.read more
Remember to book an appointment before you come. This place looks empty, but appointment is always pretty full.People... is nice and friendly and they take their time to make sure you understand your conditionread more
Very legitimate TCM Acupuncture clinic. Before performing any tui na or acupuncture procedure, you will be consulted by... a senior physician who will assess if you are suitable for such procedures.read more
First day. After the treatment the lower back is more relax and feel good.The doc able to diagnose and spot the pain... point and carry out the treatment. Will be back tmr for tui nah. The price is reason.read more
Using Great Wall TCM for back pain and the results have been remarkable. I’ve tried several TCM clinics and this is the... best. Premises are clean and neat if slight cramped. The staff is always friendly and helpful. Zhang Wei is fantastic for Tui Na and cupping. Prices are reasonable compared to other clinics I tried that did not produce anywhere near the great results I’ve had here.read more
Took my fren for treatment of pain in the wrist. I found Dr Tay Hao Siang so friendly calm and knowlegable. My fren... felt so much better and i definitely recommend this placeread more
Staff is always friendly and considerate. Signed up for a TCM package and the therapists are mostly knowledgable with... good skills. Place is slightly small and not sound proof between cabins but clean and neat.read more
Visited for a very bad backache, physician ask and check my condition before referring me to a lady for Tui Na and... cupping to loosen the tension. After the treatment feels much better and price is reasonable.Will visit again for treatment and will intro Great Wall to friends who need a good physician.read more
